CRM Enterprise

Plan Overview

The CRM Enterprise Plan is designed for busy teams that want a fully managed CRM experience. It includes everything in the CRM Professional tier, plus expanded contact limits, more powerful automation, and priority support.

This plan is ideal for businesses that want to offload the technical setup and day-to-day CRM management to focus entirely on growth and execution.

Setup & Onboarding

Subscribers of the Enterprise Plan receive a fully managed onboarding experience, which includes:

• Full platform setup by the Sivona CRM team
• Advanced snapshot installation with prebuilt multi-step automations
• Up to 10,000 contact records
• 60 minutes of strategy consulting per month
• Same-day priority support via email

Included Monthly Usage

Service	Included Limit	Details
SMS	5,000 messages	Includes outbound & inbound messages
Phone Minutes	2,000 minutes	Includes inbound & outbound calls
Emails	100,000 emails	Via built-in email system

Overage Charges (Pay-As-You-Go)

Service	Overage Cost	How It’s Billed
SMS	$0.05 per message	Applies after 5,000 messages/month
Phone Minutes	$0.08 per minute	Applies after 2,000 minutes/month
Emails	$0.001 per email	Applies after 100,000 emails/month