CRM Starter

Plan Overview

The CRM Starter Plan offers access to the full Sivona CRM platform with essential tools for small businesses looking to streamline client communication, automate follow-ups, and organize leads. The plan includes contact management, pipeline tracking, workflow automation, email/SMS marketing, landing pages, forms, surveys, and calendar booking.

Pre-Built Starter Snapshot

All Starter subscribers receive a pre-loaded “Starter Snapshot” — a curated set of pre-built templates and automation workflows designed for fast onboarding. These ready-to-use assets simplify configuration and help you launch quickly.

Setup & Training

We provide a comprehensive onboarding experience to ensure you start strong:

• One 60-minute onboarding session via Google Meet
• Written step-by-step setup documentation
• Video tutorials demonstrating key features and workflows

Included Monthly Usage

Service	Included Limit	Details
SMS	500 messages	Includes outbound & inbound messages
Phone Minutes	200 minutes	Includes inbound & outbound calls
Emails	5,000 emails	Via built-in email system

Overage Charges (Pay-As-You-Go)

Service	Overage Cost	How It’s Billed
SMS	$0.05 per message	Applies after 500 messages/month
Phone Minutes	$0.08 per minute	Applies after 200 minutes/month
Emails	$0.001 per email	Applies after 5,000 emails/month